Legal
Privacy policy
Your privacy matters — especially here, where the things you share can be personal and sensitive. This policy explains what is collected, why, and the choices you have. This service is operated by Resonance Insights GmbH ("we," "us"), on behalf of Amanda Alcodia, Patient Advocate.
What we collect
- Information you give us. When you submit the contact form, book an intro call, or request the free guides, we collect the details you provide — such as your name, email address, and whatever you choose to tell us about your situation.
- Basic technical data. Like most websites, our host may log standard information such as IP address, browser type, and pages visited, for security and to understand how the site is used.
How we use it
- To reply to your message, schedule and prepare for consultations, and provide the service you asked for.
- To send the free guides you requested and, if you opt in, occasional useful emails (about one a month). You can unsubscribe at any time.
- To keep the site secure and working properly.
We do not sell your personal information, and we do not share the details of your situation publicly without your explicit consent.
Sensitive information
You may choose to share health-related details so we can help you. We treat this information as confidential and use it only to provide the service. Please share only what is necessary, and avoid sending full medical records through the website contact form.
Third-party services
We use trusted third-party tools to run the site and communicate with you — for example, a website host, an email/newsletter provider, a scheduling tool, and a form provider. These providers process data on our behalf under their own privacy terms. [List your specific providers here — e.g., Hostinger, MailerLite, Cal.com, Tally — once finalized.]
Your rights
Depending on where you live (including under the EU/UK GDPR and U.S. state privacy laws), you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below and we will respond within the timeframe required by law.
Data retention
We keep your information only as long as needed to provide the service and meet legal or accounting obligations, then delete or anonymize it.
Contact
Questions or requests about your data? Contact:
Resonance Insights GmbH
[Registered address — to be completed]
[Contact email — to be completed]
Note for the site owner: This is a plain-language baseline. Complete the bracketed placeholders (address, contact email, exact list of processors) and have it reviewed by counsel — a GmbH serving EU and U.S. audiences has specific GDPR obligations (and you may also need a separate cookie notice if you add analytics or ads).